Website Reviews

Real customer reviews. Use the filters to refine your view.

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EE
E2BB9735-328E-4B75-A434-8AA51C696FB7 E.
★★★★★

All great, no problems so far.

06 Mar, 2018 Customer Experience
Experience shared about Oak Tree Mobility.
44
404A3431-F81A-41A6-8E2E-51FB4BF0454C 4.
★★★★★

No problems with anything. Very satisfied.

06 Mar, 2018 Customer Experience
Experience shared about Companion Stairlifts.
33
3FFF24F7-08CD-407C-8DCB-152013CA8B22 3.
★★★★★

Very happy and everything ran smoothly.

06 Mar, 2018 Customer Experience
Experience shared about Acorn.
55
5C33C40C-7F93-49A4-8526-430FBE88AE21 5.
★★★★☆

I haven`t been very happy with how noisy the stairlift is, the flashing lights on it are unnecessary and it is so slow when it goes round a bend with such a grinding sound. I haven`t raised a complaint because I know there is nothing they can do about it.

06 Mar, 2018 Customer Experience
Experience shared about Acorn.
00
074464A0-5B48-459E-9868-701C1F8CBD8C 0.
★★★★★

We were quoted for a reconditioned one but it turned out they only had brand new for those measurements, so that is what came and the price stayed the same for us, so we were very happy. It was exactly what we wanted and the product is working well for me.

05 Mar, 2018 Customer Experience
Experience shared about Acorn.
11
1879087F-22A4-4716-B9EF-B40594DFE122 1.
★★★★★

Everything went smoothly and I am very happy.

05 Mar, 2018 Customer Experience
Experience shared about Acorn.
44
49FC4749-8513-4AD9-BA6B-578959E07BC7 4.
★★★★★

Much cheaper than other companies and I was amazed at how quick they did install it for us. We try and stay as mobile as possible my husband and I but its good to have that safety net should I have off days where my arthritis plays up and my family have peace of mind as well for our safety in moving up and down the stairs.

05 Mar, 2018 Customer Experience
Experience shared about Acorn.
88
8EB4FC08-3BE6-4708-8470-87CC0D32B855 8.
★★★★★

The service was not as expected as the sales guy promised the following weekend for installation which then got refused after my deposit and order was placed. Also the survey guy did not communicate our measurements and requirements properly as the installer was unaware that a radiator cover had to be removed. This has meant my father now needs to lift his legs as he goes up to the top of the staircase. The quality of the product is excellent, but these errors in the first place has affected the over-all result for us. I would recommend the company but I would also make others aware of our problems experienced.

05 Mar, 2018 Customer Experience
Experience shared about Acorn.
BB
B6052087-8204-4043-BAF2-850F285C9F9D B.
★★★★★

05 Mar, 2018 Customer Experience
Experience shared about Acorn.
BB
B1B907BC-9925-483B-9B27-F9B7BCEE7DFA B.
★★★★★

All went well, nothing more to say.

05 Mar, 2018 Customer Experience
Experience shared about Acorn.
33
3F4F0AC2-2173-4B49-B60F-A8FB9CD39B5D 3.
★★★★★

They were very good and the stair-lift is working beautifully, no complaints.

05 Mar, 2018 Customer Experience
Experience shared about Acorn.
FF
F9C19122-807D-48EA-B97A-45A630AD7D66 F.
★★★★☆

My only wish would be that it arrived slightly higher on the top landing...but they tell me that that is the highest landing point for it, so out of their control. Otherwise I am very happy with it and the very nice chap that fitted it, did it with no fuss at all and left everything very tidy.

05 Mar, 2018 Customer Experience
Experience shared about Acorn.
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