Customer Experience Reviews That Guide Future Choices

Honest Opinion makes it simple to collect overall feedback from customers about their chosen companies — even if they didn’t buy directly through our partner websites. These reviews provide valuable insights for future users, helping them know what to expect and giving partners a broader picture of customer experiences.

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Customer Experience Reviews

Honest Feedback, Beyond the First Purchase

Our Customer Experience Reviews are designed to capture overall impressions of the companies customers choose — whether or not the purchase was made directly through our partner websites. This allows us to showcase authentic, wide-ranging experiences that future customers can learn from.

Reviews are triggered automatically: the first email is sent 40 days after the initial enquiry, with a polite follow-up at 70 days if no feedback is received. Emails are sent under the Honest Opinion brand while featuring the logo of the relevant lead generation site, maintaining trust and continuity.

Every email includes a clear call-to-action leading customers to the review submission page, along with an unsubscribe option. This ensures transparency and respect for customer choice, while still enabling valuable feedback collection.

Impact in Action

Insights That Strengthen Trust and Choice

When We Ask

Review Timing

Reviews are requested 40 days after the initial enquiry, with a follow-up at 70 days, ensuring customers have had time to fully experience the company’s service.

How It Looks

Email Branding

Emails are sent with Honest Opinion branding and feature the lead generation site’s logo, reinforcing credibility while keeping the customer journey familiar and consistent.

Why It Matters

Building Confidence

Reviews capture real experiences — even if a customer used another route to purchase. This gives future users a better understanding of services across different companies, while partners benefit from wider feedback and proof of trust.