Website Reviews

I would recommend the company but I only have one little gripe in that when it had only been in for a couple of weeks the company were already trying to sell us the additional 4 years warranty to make 5 years covered. While I appreciate this may be peace of mind for some people, for us, it was just a little too much for us to think about so soon after paying out for the stair lift.

It was a very good job, well done, very satisfied with it. The speed that it was installed was far better than I had expected- 4 days from survey to installation.

The price didn`t change from the survey. I would recommend but with one comment, the selling of the 4 year warranty after the stair lift had been installed was rather sharp and didn`t make sense as the installer had already quoted it as being much less. I certainly didn`t want to think about 4 years ahead when the first year was covered. However, the functionality, and the way it was put in was all fine.

After it had been measured up we agreed a date and they came just a couple of days later. I am very surprised at how easy the whole thing was, with the ordering, the measuring up and the installation. I have recommended to a friend already.

The completion time was very good indeed. We found that the salesman was extremely good and the installer was very efficient, effective and to the point.

They were prompt courteous, and efficient, they did what they said on the tin. The stair lift has had needed a software upgrade since but that was sorted no problem.

They were very good with the follow up when we had a concern with the stair lift.

Overall I cannot fault them and I am happy with how quickly the stair lift was fitted. The only negative I found was that they said they would need to come back to make a minor adjustment but they didn`t come back. Having the stair lift fitted has made a real difference to my dad. SOMEBODY MEANT TO OCOME BACK TO FINISH SOMETHING OFF BUT DIDNT LIFT GOES UP HITTING INTO STOP OF STAIRS SOMETHING NEEDED TO BE RAISED WAS A WAY- BUT DIDNT HAVE TO HAND WAS GOING TO COME BACK

I found the company very prompt, efficient, professional and polite. The product has been a godsend to me.

Yes I definitely would recommend them. Very efficient and reliable .

Installed within 3-4 hours with no problems. Absolutely superb, cant fault them at all.