Website Reviews

Not happy with Companion at all. The stairlift was for my father and everything we had prearrange with the Surveyor did not happen. We were quoted 7 - 10 day turn around and it ended up nearly 3 months. We were told it was made to measure but dad can`t reach floor. The tradesman were good Installer, chippy and plumber who moved radiator good. Down to Surveyor problems offering something they can`t deliver on. Quite stressful experience and would not recommend them to anyone else.

Everything was fine, I am just a bit worried about the supports underneath the track itself, but I will call Companion about this to check.

No further comment needed.

Spot on with the timings, they did it quicker than I thought in approx 1.5-2 hours. They were very careful and very clean; no mess at all. The quality was to a high standard and I have already recommended to others. This has really made a big difference to me.

The guy cleared up and hoovered after him, the quality of the engineers work was very good generally. I did have some issues with the seat and the quality of the padding didn`t fit into the back of the seat. So I took photos to email and the company called me a few days later so an engineer is coming out as soon as is convenient for me to replace the seat. Very impressed with the customer care side of the things and I am hoping the issues will be resolved on the second replacement. Otherwise really pleased with the product and the company.

He was really impressed with the speed and the efficiency of the company. Everything has gone well and he is very happy. ..

paid extra for a hand rail that is no longer required so receiving some money back. Very happy overall

The installation of the stair lift was not started on time but not due to any fault on Companions side. The day the installer turned up to fit my mother had taken a fall and the fitter was great and stayed with her till AMB got there. They then came back another day and fitted. Very good job and the fitter was brilliant.

We found Companion really very good and have already recommended them to our neighbour. The Surveyor, structural people and fitters were all very good.

Really good service. Very quick and easy to deal with. Father is finding it beneficial.

The Stair lift was for my 91 year old father in law who is really happy he is now able to go up stairs. The Surveyor was really helpful and gave us a lot of useful information. Happy with the 24/7 service.

Right from word go there was good communication and a good delivery date. I can`t praise them enough. Very happy with the bed.