There have been a couple of different mis-haps but I would give 4.5/5 for service. Otherwise, I am very happy with the overall service given, their communication and process in finding a carer was excellent.
They are slightly more expensive than other companies but the service was very good.
The agency stopped working with the carer for various reasons but I have recommended the company to a few other people, so all in all I am happy.
Took 32 minutes, in and out. He rang me an hour before he arrived to let me know he was on his way. No fuss at all; with respects to Covid-19, he came fully protected and made sure to clean and sterilise everything before and after. It was as if he wasn`t there - my mother in law and I are very pleased, she loves it. Only criticism I have was how it wasn`t clear on if we needed a straight or curved one; there was some confusion here which could have been more straightforward. Other than that we couldn`t be happier.
Very amenable. They talked through the different options for us and were very informative. Installer was good and we are very happy. It has given parents a new lease of life and they can now use the upstairs.
Brilliant; the stair lift has made a huge difference to my dad`s life, enabling him to get up and down the stairs. I would definitely recommend Acorn.
No problems at all. Surveyors and Installers were fine and we are quite happy with the Stairlift.
Very good. Everybody was just great. No complaints at all and couldn`t live without the Stairlift now.
Very efficient. A very quick response to the enquiry and site survey and installation was all done within a week. Very happy.
Very quick service. Installers explained how to use the Stairlift really well and waited till my mum had used it a few times before leaving. Mum is really pleased.
Faultless. From the initial telephone call to installation it was only 3 days. Everything is excellent and my mum loves it.
Wasn`t happy how quickly Acorn got back to me for extended warranty which was expensive. Survey was good and explained everything to us.
All pretty straight forward. Wife happy with the Stairlift.