An exceptional and much appreciated service.
I can't believe how slow it is my mum has had the use of a few and this is by far the worst.
Excellent service from this company. They quoted, visited to measure and installed, all within the space of a couple of weeks.
I was told this product was available in a number of colours to find it was either cream, red or black. It has taken a few months for an engineer to visit at a suitable time to complete the sale by demonstration. I kept telling them I was too sick to wait up till after 6pm for them to arrive and sometimes being told they wouldn't be with me till midnight. Left hand doesn't know what the right is doing would be a good description. The stairlift itself is wonderful, cream was the only colour s
The engineer that fitted the stair lift was a bit short and abrupt when fitting, the Estimator that gave us the quote said it was no problem to fit, yet the fitter said he would not use the power point in the next room as he would not drill a hole in the wall to access the power point in the other room, the Estimator said nothing about the access to power was a problem. We now have a power supply from an upstairs plug around the landing, over a door and under the carpet to the top of the sta
I chose Acorn because they offered a rental option on their stairlift (with an option to purchase at a later date) - a perfect solution if you are unsure how long a stairlift may be required/used. Add to that a 14 day, no quibble, cooling off period and it was the perfect solution to try before you commit. The customer service was prompt and helpful throughout. I would thoroughly recommend!
Very willing to help out at a time of crisis, very happy
Very pleased a very pleasant young man fitted it very quickly and a day earlier than expected it's a fair amount of money to have to find but I am fairly sure that this one is fairly resonable. Thankyou
After 2 weeks my wife Unexpectedly died, after contacting Acorn to see if they could take it away for a partial refund all I got was a packet of stickers to advertise the stairlift in shop windows and they would charge me £499 to take it away and refit somewhere else, Thanks for the sympathy Acorn, would I recommend? NO