Though I was advised there would be a box sitting in a spot that would be on display, I was NOT told big ugly pipes would be visible on the side of this "good looking" box.
I was not told that a pipe would need to be laid from the access point (where the box is) to the kitchen.... this was mot actually done! Now I don't have the clean drinking water that has not had the salt put in!!!!!
The drinking water box was too big for the under kitchen sink (this should have been measured at time of
Pre sales the efficiency and professional as was the fitting. The engineer could not have been more easy to communicate with, in spite of the long fitting he remained positive and professional. 100% satisfied.
Track a little ugly and bends not that tight. Our model has a toggle that isn't that clever.. an elderly person getting on the chair gripping for a hand hold will find the toggle a nuisance. Company changed this to other side which was better for us. Service impeccable though.
Never got a single response from using your service apart from a continuous request for survey answers to any companies responding to my request for service . I suggest you review your service and find out why nobody ever contacts those that seek info from suppliers using your services - that provide nothing
2 lads came very polite and professional done everything we asked brilliant
Everything was carried out with the very little disruption. The only slight down side was the water softener unit had to be fitted sideways in the cupboard under the sink so we lost quite a lot of storage space, it makes replacing the salt a little awkward as well especially trying to put the cover back on with pipes so close.
got what i wanted , it was quickly installed and is easy to use, couldn't ask for more
Hope;less organisation and communication
Would have been very good if the fitter had cleared up the metal swarf from the drive before my puppy could get his paws cut.
Very quick service and very tidy would recommend to any body