IT TOOK A COUPLE OF WEEKS FOR ME TO ACCEPT THIS LIFT BUT NOW IT IS A GREAT ASSET AND I CERTAINLY COULD NOT MANAGE WITHOUT IT
77
701203C8-9894-468A-A1CD-AC3E3BFB8A8B 7.
★★★★★
Great job carried out
Very poor alarm system. The sales team are very quick and reassuring when securing the sale, but difficult to get hold of when the system doesn’t work.
Ended up having to remove the alarm and get a local installer to fit a new one that is SSAIB approved.
Excellent customer service and product, with an installation carried out by a skilled installer. Very good indeed!
Assistance from Stairlift Comparison was immediate after first making contact. We chose Acorn because they arrived within two hours of our enquiry and our new curved rail was measured for, installed, adjusted and fully functional within a week. The service we encountered from Acorn was nothing less than first class.
No evidence during four years of use that the Agency ever reviewed the standard of service provided by their self employed Carers. One face to face meeting to resolve a particular compliant.
We moved to another Agency not on your list, Able Care. During the first month of service they have operated professionally and appear to appoint Carers only after face to face interviews. Too soon to give them a reliable rating.
Highly recommend installer
stairlift is very slow