From original phone enquiry through to the fitting crew. Everyone was so friendly and extremely professional.
I can honestly say it was a total pleasure in dealing with Stannah and would recommend them without shadow of a doubt.
For the money i paid I expected a better quality chair.
When I called company for status of my order I was hung up on. The office person who did this should be fired.
I bought the equipment from SF and had no contact with customer service, it was not needed
We have only had the stairlift a month so haven’t needed to call for any help , but am hoping the care will be good! The extra insurance after one year seemed prohibitive and there was not much difference in a reconditioned stairlift to a totally new one! The speed and attention to detail when it was installed was impressive. It’s not fast moving . My 94 yr old Dad says he needs the exercise so doesn’t use it for gong up to bed but it’s prevented an accident waiting to happen to get him safely d
None at this time.
Unfortunately, I was not able to have one installed. I was nit asked any questiobs and on arrival the Surveyor was very disinterested with the whole situation. Very , very poor organisation from your Company. X
After installing chair for 2 days it quit working. Called in recommended service tech he found a metal piece broken under the seat that did not let it recharge. Just in time to help me get down the step after knee surgery